Care Quality Commission

Inspection Results

What is the Care Quality Commission?

The CQC is responsible for regulating all health and adult social care services in England, including hospitals, GP practices, dentists, care homes and voluntary organisations.

The CQC has developed a set of essential standards of quality and safety for all organisations. In essence, the CQC aims to ensure that:

  • We are delivering high quality, safe care
  • We employ the right staff with the right skills to their job well
  • We regularly monitor the quality of the service we deliver
  • You are respected and involved in decisions about your care

Registration

Like all health care organisations, we are registered with the Care Quality Commission. As part of that registration we are required to demonstrate that we are meeting these standards.

We meet all the quality standards set by the CQC, with the exception of our building (As you will be aware we are working with developers to design and build new premises).

We are currently in the process of collating the evidence and will publish as much of the evidence as we can on this website (you may have already noticed some appearing).

Inspection

From time to time the CQC will inspect the surgery.

These inspections may be carried out with 48 hours notice; at times we may receive no prior warning.

As part of these inspections, the CQC may:

  • Ask patients their views of the practice and the care they receive
  • Wish to talk to representatives attending our patient participation meetings
  • Review the protocols and processes that are in place
  • May observe doctors, nurses and staff giving care
  • Inspect a random sample of medical records to see how we treat patients and record this in the notes. Wherever possible, this sample will be completely anonymised and the inspectors will follow the same rules of confidentiality that we do.

If approached you have the right to decline to be involved in the inspection and you can write to us at any time if you wish to decline access to your medical records for this purpose.

The short notice of these inspections will inevitably result in some disruption to our service, though we will try to minimise this as much as possible.